The licensed luxurious 24V Battery Electric Mercedes Benz Maybach G650 has got to be one of the largest two-seaters we sell here at RiiRoo. The great thing is, this monster is a 4 wheel drive powerhouse of fun that will keep your kids entertained for hours!
We are so grateful for your lovely feedback and really do appreciate your custom.
J
Jade
Less than expected
Unfortunately 5 days later I am no closer to getting this item up and running due to the ridiculously grainy instructions being very hard to make out.
Item came heavily scratched.
Personalised reg, is just a printed sticker a fraction of the size of the generic one provided so unusable.
For £480.00 I am dissatisfied with the quality of the product.
Have since emailed to discuss, quality and instructions and am yet to hear back.
Will happily update review in due course when I hear back from RiiRoo
Can not comment on the performance due to the above reasons
M
Martin M. (Barking, GB)
So Impressed
What a fantastic product and a company that refreshingly does what it claimed
Delivery was actually ahead of schedule
Being a grandad i was sceptical in ordering on line without speaking to someone but WOW even i could navigate the website
Well done to all your team
And a very very happy grandson
Martin Moore
v
viktorija s. (Leicester, GB)
Very nice car
Very beautiful car my daughter love it so much , when we go out we get a lot of compliments how good the car looks ! Very fast delivery ! ⭐️⭐️⭐️⭐️⭐️ Ps what I really like about this car that I can contrôle it with a remote 😍🤩🤗
A
Adil A. (Airdrie, GB)
Maybach reveal
Came in a lorry,on a pallet ,looked amazing .I was excited as my boy if not more ,car was built and charged so boy jumped init straight away -amazing service and the delivery driver was great
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
A refund will be refused if: The item is returned in a used condition
If received damaged
15% will be deducted if we do not receive the product in its original packaging Refunds will not be given if they do not comply with our returns policy.
Please return your item(s) to us within 30 days after finding the fault.
You can do this by getting in touch with our customer service team via email at hello@riiroo.com or via telephone on 01536 682268.
⚠️ Please do not return the item without getting in touch with our customer service team first. ⚠️ Please don’t use any faulty items after finding the fault, or we may not be able to provide you with a refund. ⚠️ Any goods outside of the 30 days return period are not eligible for an exchange or a refund. Repair's Only ⚠️ We can repair any manufacturer faults however unable to repair goods that are damaged in use. ⚠️ Items must be returned in the original or alternative packaging. ⚠️ Repair will not be conducted if the product is returned without packaging.
Refunds can take up to 10 working days from the date of your return for your parcel to be inspected and a refund to be issued. This takes into account; transit period, product inspection, refund eligibility checks & processing time. On receiving your return the next step is for us to check the item(s). Once our checks are complete considering the item(s) returned in its original condition we’ll refund back to your payment method.
The funds should appear on your bank statement in up to 5-7 working days (how long depends on your card issuer). 📧 An email notification will be sent once a refund has been issued.
Unfortunately we don’t offer an exchange facility.
Simply return your item(s) and provide us with the return tracking details to keep an eye on the return.
⚠️ Items must be new and in its original packaging.
In most cases the return costs are covered by us, however, this only applies to orders which are found to be faulty or damaged upon delivery. In cases where the items is unwanted or ordered by mistake, the return costs will need to be covered by you.
We stock the majority of parts for our ride-on's, however, given the sheer number of parts on hand, we are not able to make them readily available to order online. If you need to order a part, please get in touch with our customer support team, where they will be able to give you part availability information.
Please make sure you have the following information to hand before contacting our support team to help speed things up for you:
Your Order Number
A photo of the required part
Part Name/Number (If available)
Delivery to Mainland UK is FREE, however, the areas listed below will incur delivery charges which are being levied to us by the courier.
Given the different types of cars we do, it is quite diffucult for us to provide a price for each car and area we deliver to but please do note that if purchasing, the area's below will need shipping costs to be paid before we can ship the item.
Customer Support will be in touch to let you know what the costs will be after checkout. If you want to know what the actual costs are before purchase. Please contact customer support via telephone on: 01536 682268 or via email: hello@riiroo.com. Please note, our chat service staff will not be able to quote you.
Area's which are exluded from the Free Delivery Promise.
Scottish Highlands & Offshore Islands (includes Scottish Islands, Isles of Scilly, Channel Islands, Isle of Wight, Isle of Man)
Jersey
Northern Ireland
Republic of Ireland
Our checkout system is unable to calculate delivery costs but will let you proceed to place your order without charging you for delivery, however, customer support will be in touch with you post checkout to let you know the delivery costs. Alternatively, please contact customer support directly to get a delivery quote before you make the purchase.
Most Ride on Cars and Motorbikes have a USB port which can play their favourite songs in the vehicle?
Are you having trouble pairing the Parental Remote to the Ride on Cars? We have created an easy to follow video which should help! :)
Important Information
Once you have received your item, please make sure that the item is fully charged for the recommended amount of hours stated on the manual before its first use.
We also suggest giving the item a full charge after each use. If the item is not being used for a long period or is being put away, we advise to charge it every three weeks (even if it was fully charged before it was put away) or disconnect the battery as this could damage the battery. The battery is not under warranty.
All ride-on cars/motorbikes have fabricated bodies without post-process; therefore, you may see imperfections and blemishes on the body & windscreen.
It is important to stress that we are not unique and this issue happens in quite a few industries where plastic is fabricated without post-process.
For all orders to mainland UK we offer a FREE delivery service. Any postcode that is not included on the tables from Region 1 -> Region 3 are considered mainland UK addresses, in which case, all services are available to you with 5 - 7 day services being FREE, regardless of the total weight of the order.
Please Note: Shipping orders and returns outside of the UK will incur a customs fee, so please be sure to factor this in when ordering or returning items.
Delivery Prices & Services
Service: Express | 1 -> 2 Days Price: £19.95 Postcodes: Mainland Order Weight: Under 30KG
Service: Standard | 2 -> 3 Days Price: £9.95 Postcodes: Mainland Order Weight: Under 30KG
Service: Economy | 5 -> 7 Days Price: FREE Postcodes: Mainland Order Weight: Under 30KG
Service: Special Saturday Delivery Price: £19.95 Postcodes: Mainland Order Weight: Under 30KG
Service: Standard Pallet | 3 -> 5 Days Price: £19.95 Postcodes: Mainland Order Weight: Over 30KG
Service: Economy Pallet | 5 -> 7 Days Price: FREE Postcodes: Mainland Order Weight: Over 30KG
Service: Express Pallet | 1 -> 2 Days Price: £39.95 Postcodes: Mainland Order Weight: Over 30KG
Service: Express | 2 -> 3 Days Price: £49.95 Postcodes: GY*,IM*,KW15 *-KW17 *,ZE2 *-ZE9 * Order Weight: Under 30KG
Service: Economy | 5 -> 7 Days Price: £29.95 Postcodes: GY*,IM*,KW15 *-KW17 *,ZE2 *-ZE9 * Order Weight: Under 30KG
Service: Express Pallet | 2 -> 3 Days Price: £169.95 Postcodes: GY*,IM*,KW15 *-KW17 *,ZE2 *-ZE9 * Order Weight: Over 30KG
Service: Economy Pallet | 5 -> 7 Days Price: £89.95 Postcodes: GY*,IM*,KW15 *-KW17 *,ZE2 *-ZE9 * Order Weight: Over 30KG
We also offer shipping to most European Countries, please review the tables below for the services we offer and exclusions to some area's in Europe. It is important to stress that all our products have a UK plug therefore an adapter will be required to enable charging of the product.
Service: Express | 3 -> 5 Days Price: £49.00 Postcodes: Mainland Order Weight: Under 30KG
Service: Economy | 7 -> 10 Days Price: £29.00 Postcodes: Mainland Order Weight: Under 30KG
Service: Express Pallet | 5 -> 7 Days Price: £239.00 Postcodes: Mainland Order Weight: Over 30KG
Service: Economy Pallet | 10 -> 14 Days Price: £179.00 Postcodes: Mainland Order Weight: Over 30KG
Service: Express | 2 -> 3 Days Price: £49.95 Postcodes: JE* Order Weight: Under 30KG
Service: Economy | 5 -> 7 Days Price: £29.95 Postcodes: JE* Order Weight: Under 30KG
Service: Express Pallet | 2 -> 3 Days Price: £169.95 Postcodes: JE* Order Weight: Over 30KG
Service: Economy Pallet | 5 -> 7 Days Price: £89.95 Postcodes: JE* Order Weight: Over 30KG
DELIVERY TRACKING & UPDATES
Don't leave it too late!
Keep an eye out for your order via the respective carriers tracking system. You'll find the courier as well as the tracking number specified on your order despatch email.
If you need help with a delivery, contact our lovely support team. They'll be on hand to help.
It is important to note that most of the rates specified above are subsidised by us therefore the re-delivery charges will, in most cases, be more than we have specified above.
This becomes especially important for orders which are delivered by a specialised service where only one attempt at delivery is included.
Please keep an eye on your email/phone so you don't miss delivery. The delivery charges are quite hefty and there is no reason to spend money where we don't have to!
EASY RETURNS
Things happen :(.
For unused items, with their original packaging, you have 30 days to arrange for a return. No questions. Keep in mind that products are checked upon return, so no funny business!
For items that have gone past 30 days, please contact our support team, they are usually pretty good :)
RiiRoo™ takes every effort to supply each and every customer with a prompt and efficient delivery service and over the past 4 years our systems have evolved massively in line with our company's growth to ensure this happens.
It is important to note that our big parcels are delivered by APC (Action Express) using a pallet service. Please retain the pallet until you are sure the product is in good working order. If a return is required then the only way for it come back to us is using the same pallet service.
The stated age & height information is simply a guideline based on an average build for these age groups and should not be taken as a definite compatibility.
Please keep this in mind when making a purchase.
If you are unsure if the product you are looking at is suitable for your children, then, please feel free to contact our customer service team using the contact form linked here or using the chat functionality on our website.
Just to reiterate: the maximun age & height information is simply there to provide rough guideance and should not be taken as a guarantee.
Why don't you state minumum age guidelines?
The reason for this is simple, most electronic toys or any toy which has small parts is not suitable for children under 3 years old and as most of our product range falls in this category, we feel that the information is redundant and will only lead to confusion, therefore we don't display it.
