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Customer Reviews

Based on 39 reviews
77%
(30)
10%
(4)
0%
(0)
0%
(0)
13%
(5)
M
Mark F.

Great item.

Hi Mark, thanks a lot for your review! We're thrilled to hear that you think it's a great item. Your feedback means a lot to us, and we're so glad you had a positive experience. Thanks again for sharing your thoughts!

J
Jessica L. (Brighton, GB)
Waste of money

Was my 2 year olds Christmas present, which broke within 3 weeks. The steering on the remote control stopped working and after my partner taking a look he said the part handled even been welded properly together and had snapped off. Emailed RiiRoo and just got a response with a YouTube link totally unrelated to what I had messaged them regarding, didn’t even bother reading the message properly. Waste of £250.

Hello Jessica,

We are sorry to hear about your experience with our product. We take the quality of our products very seriously and it is disappointing to hear that it did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.

We would like to assure you that we have taken your feedback into consideration and have made necessary improvements to our manufacturing process to avoid similar issues in the future. We would also like to offer our assistance in resolving this matter for you. Please contact us directly at hello@riiroo.com so we can further discuss the issue and provide a satisfactory resolution.

Again, we apologise for any inconvenience and hope to hear from you soon.

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