Questions & Answers

What is the maximum weight the 12v Electric Digger can carry?

The maximum load capacity for our 12v Electric Digger is 25KG.

Can the motors of the 12v Electric Digger be disengaged for easy pushing?

Absolutely! The motors can be disengaged and the digger can be easily pushed along with the handle.

What is the battery life of the 12v Electric Digger?

The 12v Electric Digger has an approximate runtime of 45 - 60 minutes.

Does the 12v Electric Digger come with a parental remote control?

Yes, it does. The 12v Electric Digger comes with a 2.4G parental remote control as an optional upgrade.

What is the maximum user height for the 12v Electric Digger?

The maximum user height for the 12v Electric Digger is 115 cm.

What are the dimensions of the 12v Electric Digger?

The product dimensions of the 12v Electric Digger are 121 x 75 x 46 cm.

Does the 12v Electric Digger have a seat belt for safety?

Yes, the 12v Electric Digger comes with a 5 point harness for the safety of your child.

Can the 12v Electric Digger spin 360 degrees?

Yes, it can! The 12v Electric Digger features a 360-degree spin with front castors.

Does the 12v Electric Digger have functioning lights?

Sorry, the 12v Electric Digger does not come with functioning lights.

Does the 12v Electric Digger have a USB port and built-in music?

Yes, it does. The 12v Electric Digger comes with a USB port and integrated music for your child's entertainment.

Customer Reviews

Based on 42 reviews
71%
(30)
5%
(2)
5%
(2)
5%
(2)
14%
(6)
A
Anemary (Harringay, GB)
I request a call

Can somebody from this company please give me a call as is unacceptable to receive a broken digger for my kid on christmas and in a period of 3 weeks nobody contact me to solve the issue

We’re truly sorry to hear about the broken digger and the lack of contact since your initial report. This isn’t the standard of service we aim to provide. Please email us so we can address the issue and work on a resolution for you.

A
Anemary (Amsterdam, NL)
Dissapoinment. Came broken

I have ordered this digger for my 3 years old and it came broken. The arm is not working and it does a very weird noise. For 2 weeks I have tried to contact the company but no luck. I filled in a form and no response. The chat is not working. No phone number. My kid did not get to enjoy his most wanted christmas present.

Hi Anemary,

Thank you for taking the time to share your experience, and I’m so sorry to hear about the issues with the digger. I completely understand how disappointing this must have been, especially when it was meant to bring joy to your child.

Could you please send us an email with the details and a video showing the problem? This will allow us to identify the issue and find a solution for you as quickly as possible. We’ll ensure this is resolved promptly.

Thank you for your patience, and we’re here to help.

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