RiiRoo Extended Warranty
The RiiRoo™ Extended 12-month warranty warrants the product to operate according to the manufacturer's specifications for the period of 1 year after the dispatch date, if there any issues, then you will have an additional 12 months.
If your purchase suffers a manufacturer defect or fault of production, or a fault of material, then have no fear. You are covered for servicing local or otherwise. So, you will have a total of 2 years warranty including the initial 1 year our toys come with.
Not only does our warranty cover an additional 12 months, but it also allows you to get repairs and services done locally, at your convenience. This means YOU WON’T NEED TO SEND YOUR PRODUCT BACK TO US BY POST. We will refund all services that you have to make during your 12-month warranty, as long as you provide eligible receipts. This service covers:
Parts and labour costs for the repair of a manufacturing defect or fault of production, which resulted in the product malfunctioning.
Parts and labour costs for the repair of a fault of material to the product, which resulted in the product malfunctioning.
Note: Please remember that we will only be able to refund your local service charge if you provide a copy of the repair centre receipt, which clearly shows they have corrected a manufacturing defect, fault or fault of material to the product.