Questions
&
Answers

Customer Reviews

Based on 2 reviews
100%
(2)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
p
peter h. (Cardiff, GB)
No foot pegs come with bike bike has maks on wheels rims and plastic and it has not been ridden yet

No foot pegs come with bike the bike has maks on wheels rims and plastic and it has not been ridden yet as no foot pegs it's not able to be ridden with out them. I Have email 6 days ago no reply can u contact me u have my number thanks

Hi Peter, first of all, thank you so much for taking the time to share your experience. We genuinely appreciate your feedback, and we're truly sorry to hear about the inconvenience you've faced with the missing foot pegs on your bike. Your satisfaction is our top priority, and we apologize for any delay in our response to your email. We understand the frustration this may have caused.

D
D.H.
Quick bike!

A fantastic bike which I built myself. A few washers were missing but I had them anyway so no big deal.

Easy to assemble with the right tools. The tools provided are simple so consider the pre assembly option from Riiroo if you don’t have your own.

The stickers are a little fiddly and don’t line up exactly but the bike still looks good anyway.

I’d recommend turning down the speed and power initially until your child gets used to it. If it’s at full power and speed it can be a bit of a shock as it’s instant power. The good thing is you can lock the power and speed down and then lock the box the dials are located in so that your child doesn’t mess with them.

Overall a great bit of kit. It will be interesting to see how long the battery lasts!

Roll on Xmas for my son to test it out!

Hi Daniel,

Thank you so much for taking the time to share your thoughts on the bike you built! We're thrilled to hear that you found it fantastic overall. We appreciate your understanding about the missing washers and are glad it didn't cause any significant issues. It's wonderful that you found the assembly process easy with the right tools, and your suggestion about the pre-assembly option from Riiroo is genuinely helpful for others considering the same.

We totally get that stickers can be a bit tricky, but we're delighted the bike still looks good to you. Your tip on adjusting the speed and power initially is valuable advice for parents, and we're pleased you highlighted the option to lock down those settings. Safety first, right? We'll make sure to pass on your feedback to our team.

Thanks again for your kind words, Daniel! We can't wait for your son to test out the bike come Christmas. It's customers like you that make what we do so rewarding. If you ever need assistance or have more feedback, feel free to reach out. Wishing you and your family a fantastic holiday season!

The RiiRoo Advantage: Why Shop With Us?