Questions
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Customer Reviews

Based on 3 reviews
67%
(2)
0%
(0)
0%
(0)
0%
(0)
33%
(1)
A
A.P. (Spalding, GB)
damage

Fast and good delivery
One wheel damage
No seat and foot support for second child
No answer from customer service

Dear A.P., thank you for your feedback. We apologize for the inconvenience regarding the damaged wheel and missing parts. Please reach out to our customer service team so we can arrange the dispatch of any necessary replacements promptly. Your satisfaction is important to us, and we appreciate your understanding. Thank you for bringing this to our attention.

R
Rafaqat A.H. (Halifax, GB)
Looks amazing but car broken and hole in tyre

Car looks amazing but Not happy
Broken parts the front head light and hold in tyre plus also no stickers private plate
Paid extra for all these

Really let down
Ordered for sons party for 23rd June

Not the first time ride on from riiro ha e come damaged
Really not happy really let down

Dear Rafaqat,

Thank you so much for taking the time to leave a review. I want to express my gratitude for your feedback and for choosing our services. I'm thrilled to hear that your car looks amazing. It's always a pleasure to know that our customers are satisfied with the appearance of their vehicles. However, I'm truly sorry to hear about the broken parts.

I apologize for the inconvenience caused and for falling short of your expectations. Your satisfaction is of utmost importance to us, and we take this matter very seriously. I want to assure you that we are committed to resolving this issue for you promptly. We value your business and would like to make it right. Please reach out to our customer support team so that we can gather more details about your order and take the necessary steps to address these concerns.

Once again, Rafaqat, thank you for bringing these issues to our attention. We genuinely appreciate your feedback as it helps us improve our services. We are committed to making things right and ensuring your complete satisfaction. Please don't hesitate to reach out to us, and we will do everything we can to rectify the situation and regain your trust

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