Reviews

The number plates were printed wrong. It was misaligned

I’m so happy with my daughters ride on car. She’s so excited to drive it around :)

Brill bike easy to put together fast though its a 140cc but its a 150cc

Brilliant delivery came 3days early, very impressed with speedy delivery cant wait to show my little boy on his birthday

As you can see by the reviews (that they hide on their website btw) they sell all the faulty stock on to people (our children) then just hope for the best that you don’t notice or it breaks outside of the return date or you take the offer of part refund. The customer service does nothing but lie and make false promises. It takes 3-5 days just for a reply! Well… If you want your item to blow up and injure your child then this seems like the right place to start!!!! Never in my life has it took 5 days for a refund. Never. Today is day 5 of checking for my money that you took and won’t give back. You’ve literally stolen my money. From my child…. He’s 4. Absolutely disgusting company that need and should be shut down before a child is injured.

100% Scammers beware. I was sold a broken item. Took so long to resolve and collect because customer service is absolutely terrible and don’t respond for 3-5 days. I’m now waiting everyday for a refund not just a reply that I have not received. I’m taking this to my local trading standards and compliance as I have obviously been SCAMMED and ROBBED. Ruined my son’s Christmas and birthday and now left me in debt with nothing to show for my money. Stolen money from me and my son. Avoid they are complete scammers that steal from children.

Don’t use this company, I have emailed the support email address since the 28/12/24 and still have no reply, this is my first ever review I have ever done but felt necessary to warn other potential buyers to avoid this company if you can.
Regards

The worst customer service you will ever meet they don’t get back touch with you no phone line or anything paid nearly 900 for my daughter bike for a Christmas present starts then cut straight out emailed them on 25th December nearly a month and still left with a broke bike and nobody is doing nothing about it don’t buy from these as you if you have problems they don’t care they quick enough to take your money but not quick enough to help you when it’s there fault it’s main problem if the bike won’t start

Came with a damaged front tyre no signs of damage upon delivery. Also the wheel alignment was out which should have been pre checked.

Very beautiful and practical motorcycle, my 5 year old nephew is very happy with it, easy to handle, thank you very much. I recommend it for your children and grandchildren. Thank you💕💖

Now where did it say i would have to assemble the product! Avoid!

We ordered for our sons main christmas present.
This was left outside the front door in a box!
No instructions to assemble, and more importantly no where did it state needs assembling!
This was a joke itself!
Move to Christmas day, it wouldn't start, once we did manage to stop it cutting out it lasted a whole 34 seconds of enjoyment!
When we tried to re start AGAIN the starter cord came off!!!!!!
We had to wait until last week to recieve the new part. However, this still hasn't changed the fact the quad won't stop cutting out. It starts, and cuts out after a few seconds with choke on or off!
Emailed again, to be told, we have to dismantle the quad for a collection! JOKE!
Also, if they deem nothing wrong the charges are on us!
£400 spent, 34 seconds of use and a very upset child!

I am very happy with the bike. My son is extremely happy with this.
Well worth the money.

The only negative is that it took a while to ship, and once the courier picked it up, there was further delay, resulting in being late for my sons birthday.

But I can't fault the product itself

Fab tractor, absolutely delighted with it.

Very good customer services and happy to help resolve any issues.

Perfect Christmas present, everyone loves it

Faulty part - very disappointing
It appears one of the parts that came with my order has been welded the wrong way round and not bent at the correct angle. The images attached show my part welded facing outwards, whereas the assembly video shows the part welded inwards. There isn’t a phone number to contact and the website says there is a live chat but I can’t find this function anywhere. Really disappointing for the amount spent!!!!

got a quad ATV for Christmas the carburetor is leaking petrol everywhere and all most set us on fire i have tried to contact riiroo with no success i have emailed them with no reply never ever bye from here the customer service is disgusting

Really fast my 7 year old autistic son loves hes camo quad. Highly recommend 👌

Go cart came with a flat tyre and a damaged wheel.
I also brought a lorry with trailer for my 4 year old and within 5 minutes he had snapped the steering wheel and wires which for a toy designed for a child is shocking and bad design

Can somebody from this company please give me a call as is unacceptable to receive a broken digger for my kid on christmas and in a period of 3 weeks nobody contact me to solve the issue

Got this for my little girl for Christmas. Shes 16 months. Hubby built up easily. Everything looks great. Love the number plate. Opted for remote control but she will be able to control it independently in a few months. Music and lights are brilliant. Battery seems to last over an hour. We haven’t tested it any longer than that. Had a 3yr old in with her and both had room on the seat. Would suit anything up to age 4/5. Only gave 4 stars as we’ve only been using 2 weeks but so far so good. Really impressed with our purchase.

Bought this in October as a Christmas present. Upon building the bike it looks amazing but we ended up with the pull cord coming right out, a leak in the fuel tank and upon contacting the company they sent out replacement parts so can’t fault the customer service. We managed to get the bike going only for the chain to come off every 30 seconds of riding the bike. The choke also runs very high and if you touch it after the bike has started it cuts the engine out which isn’t an huge issue but not ideal either. Absolutely shocking the issues we have had with this bike. Contacted riiroo for a refund as there’s been nothing but bother and I have a gutted wee girl that can’t use her Christmas present.

Quality fun items

This was a Santa gift and it arrived very quickly. Easily enough to build all tools came with it. My little girl loves it and it copes with our terrain around aour house no problem at all.