Questions & Answers

What's the maximum age or height recommended for a child to use the Mercedes GLA 45?

The RiiRoo Max Recommended Age for this ride-on toy is up to 5 years old, and the Max User Height is 110cm.

Does the Mercedes GLA 45 come with a safety belt?

Yes, it does! The Mercedes GLA 45 comes with a 5-point safety harness to keep your little one secure during their driving adventures.

Can I control the toy car remotely?

Absolutely! There's an optional upgrade to a 2.4G Parental Remote Control, allowing you to take control whenever you feel it's necessary.

What kind of surfaces is the Mercedes GLA 45 suitable for?

This toy car is compatible with short grass, carpet, and concrete surfaces. So, your child can enjoy it both indoors and outdoors.

What multimedia features are included in the Mercedes GLA 45?

The Integrated MultiMedia Console includes a USB port and Aux In. It also has built-in music, start-up engine sounds, a working horn, and steering controls.

What's the battery life and charging time for the Mercedes GLA 45?

The ride-on toy has an approximate runtime of 45 - 60 minutes. When it comes to charging, it takes about 8 - 12 hours to fully charge the battery.

Does the Mercedes GLA 45 have opening doors and lights?

Yes, it does! The Mercedes GLA 45 features opening doors and functioning lights all around the car for a realistic driving experience.

What's the maximum load capacity of the Mercedes GLA 45?

This ride-on toy can carry a maximum load of 30KG.

What type of seat does the Mercedes GLA 45 have?

The Mercedes GLA 45 comes with a leather style seat, which can be optionally upgraded to a padded leather style seat for extra comfort.

Does the Mercedes GLA 45 come with official brand stickers and badges?

Yes, it does! The ride-on toy comes with official Mercedes stickers and badges for an authentic look.

Customer Reviews

Based on 8 reviews
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A
Alan M. (Glasgow, GB)
Sorry, I accidentally left 5 stars by mistake

So; I left a review saying the car fell apart and that I contacted RiiRoo but was ignored. I’ve attached the response I’ve received!. You should try reading the reviews

Hey there, Alan! Thank you so much for taking the time to leave a review and share your experience. We truly appreciate your feedback and we're really sorry to hear about the issues you faced with your car. We apologize for any inconvenience you may have encountered. Our goal is to provide top-notch products and customer service, and it seems like we fell short this time. We've looked into your concern and we're committed to resolving it for you. Your feedback is invaluable in helping us improve, and we'll definitely make sure to read and address all reviews more attentively moving forward. We're here to assist you, so please don't hesitate to reach out to us. Thank you again, Alan, for bringing this to our attention. We're here to make things right!

A
Alan M. (Glasgow, GB)
Good for a while

I bought this just about two years ago, it was a good servant in the summer, my little girl loved it. Sadly the car was written off in a hollywood style accident. She was driving it and the back wheel fell off, she kept her foot on the gas with the remaining three wheels; we didn’t quite get the sparks because of the low speed, but we did get a broken chassis. We also lost bits of the wheel. I tried some DIY to repair it but it looks like it’s dead. I did contact RiiRoo by email to ask for any type of assistance, at the time I thought a new wheel might be the saviour with the plating I had put on to the car but the back wheel rod was then too small. It’s disappointing that this happened and I didn’t get a response from RiiRoo despite sending two emails. I don’t want to be too critical though because I have bought three ride ons from them and obviously they don’t manufacture the products. The prices are good, and they’ve been good in the past. I’ve just bought the McLaren drift kart from them but that will be kept back until Christmas. I was also toying with the idea of getting one of the mini motorbikes but after shelling out £335 for the go kart, and suffering a complete loss of the Merc I’m unsure. I had hoped RiiRoo might offer a good will gesture on the back of the write off but I still haven’t heard from them and they no longer have phone lines. I guess two years isn’t bad going though. I’ll leave you with photos of my failed attempt to fix the car. The snowmen were plates for the cracked gearbox’s. You can’t say I didn’t try 🙈

Hey Alan! Thank you so much for taking the time to share your experience with us. We truly appreciate your continued support over the years and the trust you've placed in RiiRoo. We're glad to hear that your little girl enjoyed the ride-on during the summer—it's heartwarming to know it brought joy to her. We're genuinely sorry to learn about the unfortunate accident and the challenges you faced in trying to repair the car. Your DIY efforts are truly commendable, and we can see how much you cared about making it work. We apologize for any delay in our response to your emails; we aim to provide timely assistance, and we'll certainly review our communication processes to ensure this doesn't happen again.

It's wonderful to know that you've recently purchased the McLaren drift kart, and we're excited for the surprise it will bring this Christmas. We understand your hesitation about getting another product given the circumstances, and we appreciate your consideration of our offerings. Your loyalty means a lot to us, and we're committed to continuously improving our products and services. While we're no longer able to offer phone support, please know that we're here to help through other channels, and your feedback will help us enhance our customer experience. It's impressive that your ride-on served you well for two years—a testament to its durability. Your dedication to fixing it and the creative snowmen plates show your dedication, and we applaud your efforts. Once again, thank you for your support, Alan! We're here whenever you need us.

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