A refund will be refused if:
The item is returned in a used condition
If received damaged
15% will be deducted if we do not receive the product in its original packaging Refunds will not be given if they do not comply with our returns policy.
You can do this by getting in touch with our customer service team via email at email@example.com or via telephone on 01536 682268.
⚠️ Please do not return the item without getting in touch with our customer service team first.
⚠️ Please don’t use any faulty items after finding the fault, or we may not be able to provide you with a refund.
⚠️ Any goods outside of the 30 days return period are not eligible for an exchange or a refund. Repair's Only
⚠️ We can repair any manufacturer faults however unable to repair goods that are damaged in use.
⚠️ Items must be returned in the original or alternative packaging.
⚠️ Repair will not be conducted if the product is returned without packaging.
This takes into account; transit period, product inspection, refund eligibility checks & processing time.
On receiving your return the next step is for us to check the item(s). Once our checks are complete considering the item(s) returned in its original condition we’ll refund back to your payment method.
The funds should appear on your bank statement in up to 5-7 working days (how long depends on your card issuer).
📧 An email notification will be sent once a refund has been issued.
Simply return your item(s) and provide us with the return tracking details to keep an eye on the return.
⚠️ Items must be new and in its original packaging.
Please make sure you have the following information to hand before contacting our support team to help speed things up for you:
Your Order Number
A photo of the required part
Part Name/Number (If available)